ADA and Family Services
ADA Parking and Campus Shuttles
For information related to ADA parking, including purchasing passes, utilizing the free shuttle service, and parking maps, please visit uagameday.com/parking.
ADA Tickets
Accessible Seating Locations and ADA Information
Accessible seating inventory is located in the Lower East Sideline (Section ADA-E), Upper North End Zone (Sections NN-1 – NN-14), Upper South End Zone (Sections SS-1 – SS-14) and Upper East Sideline (U4-BB – U4-RR). Inventory is not guaranteed and can only be fulfilled until exhausted.
Accessible Seating Tickets - Purchase
Patrons who would like to purchase accessible seating can do so on rolltide.com, or by calling the Ticket Office at 205-348-2262 provided the game is not sold out.
Accessible Seating Tickets - Exchange
Accessible seating exchange inventory varies from game to game, due to season ticket and single game sales. The Athletics Ticket Office will make every attempt to relocate your exchanged ticket near your original ticket location, but due to limited inventory this cannot be guaranteed.
In order to assist as many customers as possible, the Athletics Ticket Office must limit the number of exchanged tickets to four (4), in order to maximize inventory.
Prior to Day of Game Exchanges
Patrons who require accessible seating needs may exchange their seats at the Coleman Coliseum Ticket Office Monday-Friday from 9 a.m. - 5 p.m. the week of the game (holidays or University closures may affect these hours).
Day of Game Exchanges
Patrons requiring accessible seating may exchange their tickets at East Will Call (near Gate 44) starting four (4) hours prior to the game or at Northeast Will Call starting two (2) hours prior to the game. Inventory is not guaranteed and can only be fulfilled until exhausted.
Additional Information
For more ticket information, please visit rolltide.com/football or call 205-348-BAMA (2262).
ADA Services
Animals
It is the policy of UA to ensure that people with disabilities who require the use of service or support animals (collectively referred to as "Assistance Animals") as a reasonable accommodation receive the benefit of the work or tasks performed by such animals or the therapeutic support they provide. As such, service animals assisting individuals with disabilities are welcome within Saban Field at Bryant-Denny Stadium. All other animals are prohibited apart from specifically approved events.
Closed Captioning
Closed captioning is available above the videoboards in the Northwest and Southeast corners.
Elevators
Guests needing assistance to any Upper Level seating area may utilize the options below.
Public Elevators: Gate 28, Gate 41, and Gate 55
Guests with disabilities and/or mobility challenges are given priority to public elevators. Some elevators are used to move the media and working staff and will periodically be taken out of service for this purpose. To ensure the safe and efficient operation of the elevators, we ask our guests to follow the directions of the elevator operators and the elevator lobby attendants at all times.
Lower Level seating may only be accessed by internal ramps connecting the 1st and 2nd floors.
Family Restrooms
Family restrooms are reserved for the use of guests with small children and guests with disabilities. Family restrooms include: power outlets, chair, changing stations and shelving to accommodate various needs.
Lower Level (2nd Floor): Sections N-4/N-5, NN, AA, S-8
Upper Level (8th Floor): Sections NN-5, SS-4, SS-11
Lost Children and Persons
A lost person should be brought to the First Aid Room located on the Lower Level Concourse, Section N, near Gate 13. You may also notify the nearest Security Officer or Event Staff personnel to further assist you.
Medical Bags
Medical bags or special medical equipment (including insulin, medication, portable oxygen, small soft pack coolers and breast pumps) can be screened at any security entrance. Guests that have these items should report to the gate designated on their ticket and identify their need to the security personnel working the metal detectors.
Security Entrances
Guests needing an alternate screening method may request this to security personnel upon reaching a security checkpoint. Accessible security checkpoints are available for ease of access outside of Gates 7, 13, 30, 39 and 60.
Sensory Bags
Sensory bags, equipped with noise canceling headphones, fidget tools, and verbal cue cards will also be available to guests at Saban Field at Bryant-Denny Stadium with sensory needs who may feel overwhelmed by the environment. Bags can be checked out by leaving an ID at the following locations
Interior Concourse Guest Service Kiosks
- Level 1: Sections C (Lost & Found Room), AA (near Student Plaza), & GG
- Level 8: Sections NN-14, SS-14
For fans needing assistance in-venue, please call 205-963-5444.
Wheelchairs
Complimentary wheelchair escorts are available to guests on a first come first served basis. Fans can request complimentary wheelchair service by:
- Calling the Wheelchair Assistance number: 205-348-3703
- Visiting the First Aid Room: Section N, inside Gate 13
The service is available to and from the entry gates and seating areas. Please be aware that our staff and wheelchair will not remain with you during the event. Courtesy wheelchairs can only take you as far as the gates and not beyond that point.
Family and Medical Services
Child Ticketing Policy
Every person entering the stadium must have a ticket, regardless of age (including infants).
Diaper Bags
Diaper bags are only permissible if they are clear and do not exceed 12" x 6" x 12". Each member of a family, including children, will be allowed to carry an approved clear bag and a clutch purse. Demonstrated in the images below, all necessary items typically carried in a diaper bag can fit within an approved clear bag.
Family Restrooms
Family restrooms are reserved for the use of guests with small children and guests with disabilities. Family restrooms include: power outlets, chair, changing stations and shelving to accommodate various needs.
Lower Level (2nd Floor): Sections N-4/N-5, NN, AA, S-8
Upper Level (8th Floor): Sections NN-5, SS-4, SS-11
First Aid
First Aid is located on Level 1 at Section N in the Northwest corner of Saban Field at Bryant-Denny Stadium and on the Level 8 concourse behind Section SS-11. Guests in need of first-aid assistance should immediately contact an Event Staff member or nearest stadium employee. EMTs are available on-site to respond to medical emergencies.
Food and Drink
Food and drink are not allowed to be brought into the stadium with the exception of one sealed bottle of water (must fit within a clear bag).
We ask that fans either leave any prohibited food or drink items inside their vehicle or dispose of them at the security checkpoint before entering the stadium. Exceptions will be made for approved medically necessary snack items.
For a complete list of food and beverage offerings, please visit our concessions page.
Lost Children and Persons
A lost person should be brought to the First Aid Room located on the Lower Level Concourse, Section N, near Gate 13. You may also notify the nearest Security Officer or Event Staff personnel to further assist you.
Medical Bags
Medical bags or special medical equipment (including insulin, medication, portable oxygen, small soft pack coolers and breast pumps) can be screened at any security entrance. Guests that have these items should report to the gate designated on their ticket and identify their need to the security personnel working the metal detectors.
Nursing Stations
Private Nursing Stations are located near the following public seating areas:
- Lower Level (1st Floor): Inside the First Aid Room, Section N
- Upper Level (8th Floor): Section NN-11
Strollers/Carseats
Strollers/Carseats are not permitted into the stadium. See prohibited items.
